If you purchased this character https://ych.commishes.com/auction/show/IILN/selling-old-persona/ You have been scammed. The person selling her is not the owner of the character. The real owner does not have an account on this website. This is the real owner's toyhou.se: https://toyhou.se/~bulletins/169647.do-not-buy-from-this-user You can contact them on twitter to confirm with the following link: https://twitter.com/Ririko_Ri_Ri <a href="/user/Wheat/">@Wheat</a>